A good IT solution must be accompanied by an excellent support service. Our human resources, Our training services and our communications technology allow us to guarantee our customers The functionality of the contracted solution and the support to the end user. We guarantee an optimal level of assistance Through a Communication System that allows us to intervene at a distance and provide the necessary support to To deal with specific situations that require a remote solution.

Causes: - Defect in the design and programming - Defective recording of the program on the disc - Defective installation of the program - Defective copy of the program in memory - Incorrect configuration of the program for not having read the attached documentation - Illegal copy of the program - No software manufacturer can ensure that your product is completely error-free

Causes: - Illegal Installation of Professional Software or Games - Use and exchange of infected computer media - Downloading infected files or programs from the Internet - Receiving email with infected infected attachment Preventive Tasks - Periodic check of the possible existence of virus in the hard disk - Mandatory check of the diskkets - Mandatory check after installation - Mandatory check-in after an Internet connection

Causes: - Improper user behavior - Excessive workload - Inexperience - Lack of serenity, nerves - Work pressure and high stress level - Inadequate Computer System - Lack of control tasks - Check the external supports and disc - Lack of backups - File Defragmentation - Virus Check - Elimination of unnecessary programs and files

Causes: - Natural wear - Overheating - Small blows - Poor environmental conditions (humidity, temperature and dust) - Lack of quality of the elements - Overvoltage of the electrical network - Off and on more than necessary - Fall of drink, coffee, food, tobacco - Daily external cleaning of equipment - Inadequate connections - Transfers

Alternatives: - Internal copies on another computer in the network - Copies in daily external support Pairs and Odd - Copies in external support Weekly - External copies outside the workplace - Replace backup media after limited wear

Recommendations: - Spectacular offers. Wary of lack of quality or obsolete model - Reserve in the budget of the purchase a part for: - Uninterruptible Power Systems (S.A.I.) - Voltage regulators (stabilizers) - Backup devices - Antivirus Software - Software Control of installations and elimination of unnecessary programs and files

Causes: - Stole - Fire - Car Accident - Drop - Overvoltage of the electrical network

Users of the TARGIT Analysis System can have different levels of access to the System and can therefore use all Or some functions of the application. Normal users have access to most features, but some advanced features Are restricted for certain users. The advanced features reserved for developer profile users will be identified consequently.

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